Insights

Sales, Marketing, Customer & Field service

Next-level CX: 5 must-have strategies for online retail in 2025

How can you deliver a truly unmatched customer experience?

Guide

Customer Experience Conference Manchester 2025

Join us at the Customer Experience Manchester Conference, the premier event for CX leaders and innovators across the UK. After 10 years of success in London, we're excited to be exhibiting as this highly anticipated event moves to the North. Don't miss your chance to connect with industry experts, discover the latest trends, and gain valuable insights to elevate your customer experience strategy.

November 11, 2025

08:00 - 17:00 (GMT)

The Pendulum Hotel, Central Manchester

Event

Delivering Advanced CRM Solution to Schibsted Denmark in Record Time

Working with Schibsted Danmark, Columbus implemented Dynamics 365 Sales and Dynamics 365 Finance within six months.

Case

Lindex partners with Columbus to transform its Product Information Management

With Columbus as a strategic advisor and implementation partner, Lindex has implemented a centralised PIM system to unify product and campaign information, streamline internal processes, and deliver a consistent, multi-channel customer experience across 18 markets.

B&O's transformation: Driving innovation, efficiency, and luxury experiences

With Columbus as a strategic advisor and implementation partner, B&O has set out on an extensive digital transformation project, taking an integrated approach to innovation, internal processes, and customer experience across all channels.

Case

Contura ignites customer support with Microsoft Dynamics CE

Learn how Columbus helped Swedish manufacturer Contura to increase efficiency, service quality and cost control with Dynamics 365 CE. Read the case study here.

Convert Knowledge into Action with AI-Powered Data Tools

Unlock the full potential of your business data with AI-powered tools. Learn how to transform raw insights into real-time decisions, streamline operations, and drive innovation, faster and smarter than ever before.

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Events & webinars

Join our events for transformative insights & strategies

Some of our work

Biometria digitises operations to drive transparency and sustainability in forestry

Biometria partnered with Columbus to modernise its technology, replacing its legacy platform with VIOL 3, a next-generation system.

Case

In a matter of seconds: How Bonava's AI transformed home descriptions

One of Northern Europe's leading housing developers, Bonava, is using AI to generate accurate home descriptions in any language within seconds

Case

B&O's transformation: Driving innovation, efficiency, and luxury experiences

Case

Vedum ready for 100 more years of success with M3 Cloud

Together with Columbus, Vedum implemented Infor M3 Cloud to increase operational efficiency and futureproof the business’ IT infrastructure. Read the case study here.

Case

Contura ignites customer support with Microsoft Dynamics CE

Learn how Columbus helped Swedish manufacturer Contura to increase efficiency, service quality and cost control with Dynamics 365 CE. Read the case study here.

New ERP system strengthens Devold of Norway's global growth ambitions

The wool manufacturer, Devold of Norway, is now better prepared for the future with Microsoft Dynamics 365 as its new ERP solution. Close collaboration between Devold's team and Columbus has been key to the project's success.

Case

Normet bridges digital gap with a modern B2B eCommerce platform

How does a B2B company with no prior online presence implement a modern eCommerce tech stack in just four-and-a-half months? Normet achieved this impressive transformation through a focused strategy and the right partnerships. Here’s how it was done.